Introducing Mike Schuman: ADR Notable’s New Chief Security and Technology Officer

Mike Schuman brings over 30 years of cybersecurity and technology leadership to ADR Notable, serving in senior technology roles across finance, healthcare, and dispute resolution sectors.  Read on to learn how this experience, including his recent tenure as the CSTO for Australia-based Immediation, informed his game-changing vision for dispute resolution technology.

Mike brings a global perspective and proven track record of developing innovative security strategies and driving technological transformation. His addition to the team will ensure that ADR Notable stays at the forefront of innovation while maintaining robust security measures.

At ADR Notable, we know that this is essential so that our current and future users around the globe have the technology platform they need as we head into 2025.

A Conversation About Technology and the Future of Dispute Resolution

Q: What unique perspectives do you bring to this role at ADR Notable?
“My approach has always been about more than just technical defenses. I’ve learned that effective technology strategy requires a holistic view – understanding the human factors, regulatory landscapes, and the specific needs of professionals in the field. Having worked across multiple industries, I’ve developed a comprehensive perspective on how technology can truly support complex professional workflows.”

Q: Why is a cloud-based platform crucial for ADR professionals in 2025?
“Remote accessibility is no longer a luxury – it’s a necessity. This platform allows practitioners to access cases, collaborate with clients, and manage their entire practice from anywhere. But it’s more than convenience. We’re talking about scalability that grows with a professional’s practice, cost efficiency that eliminates massive infrastructure investments, and seamless integration with other critical tools like e-signature and payment systems. Finally, we all know that technology is constantly evolving, and a cloud-based platform like ADR Notable is a way to “future-proof” your investment; it ensures that practitioners have access to the latest features and updates without the need for manual upgrades.”

Q: What emerging technologies excite you most for dispute resolution?
“Artificial Intelligence is going to be transformative. We’re looking at AI capabilities that can analyze large amounts of case data, predict potential outcomes, and provide insights that help practitioners develop more nuanced strategies. Imagine having an intelligent system that can quickly review documents, identify patterns, and offer strategic recommendations – all while maintaining the highest levels of data security.”

Q: How are you approaching data protection and privacy?
“A guiding principle is the understanding that as cyber threats become more sophisticated and frequent, ADR Notable must proactively address security challenges and protect sensitive information. This is crucial for maintaining trust with clients and stakeholders. My approach to this is multi-layered. We’re implementing advanced encryption for all sensitive data, adopting strict data minimization principles, and ensuring compliance with regulations like CCPA, GDPR, and HIPAA. But it’s not just about technical solutions. ADR Notable is looking to develop comprehensive training programs, create clear incident reporting channels, and establish feedback mechanisms that keep security adaptive and responsive.”

Q: What’s your vision for how ADR Notable will serve dispute resolution professionals going forward?
“This one is easy. It’s all about continuous innovation guided by user needs. We’re exploring technologies like blockchain to enhance record integrity, developing more sophisticated AI-driven analytics, and creating deeper integrations with case management systems. But ADR Notable’s north star is always the same – how can technology make dispute resolution more efficient, more secure, and more effective for our users?”

Q: What should ADR professionals expect from these technological advances?
“Enhanced efficiency, deeper insights, and greater peace of mind. We’re building a platform that doesn’t just manage cases, but actively supports practitioners in a way that is intuitive and easy to use. Whether it’s predictive analytics, seamless integrations, new and improved features, or robust security, our goal is to give dispute resolution professionals more time to do what they do best – resolve conflicts and support their clients.”

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