Privacy Policy

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. Separate privacy terms apply to the use of the ADR Notable software, which can be accessed during registration. This privacy notice describes the following:

  1. What information is collected about you
  2. How we collect the information
  3. How it is used and with whom it may be shared
  4. How we manage and store the information
  5. What choices are available to you regarding the use of your information
  6. What tools we use on the website such as “cookies”
  7. What we do with information received from cookies or other similar tools
  8. Links to other websites
  9. Notice regarding licensing the ADR Notable software
  10. Changes to our privacy policy
  11. How to contact us

What information is collected about you

Information may be collected when you visit the website using “cookies” or other similar tools. (See below.) Completion of a registration form may be required to use certain portions of this website, or to receive a license to use the ADR Notable software. During registration a user is required to give personally identifiable information such as name, address, telephone and email address. In the registration to use the ADR Notable software you may also provide demographic information (such as gender or age) about yourself, but it is not required.  We may supplement information you provide about yourself with professional data such as geographical location(s) in which you work, subject matter expertise, education, years of experience, type of services you provide and your use and preferences regarding technology tools, for example Google Mail vs. Microsoft Outlook.

How information is collected

All personally identifiable information we collect on this website is received directly from you when you complete the registration. Information that is not personally identifiable may be collected on this website through “cookies” or similar tools, described below.  We may also receive information about you from other sources such as other personal communication with you, public lists of professionals, your own or an employer’s website, conference attendance or other sources.


From time-to-time our site may request information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  Survey information will be used for purposes of improving our marketing, monitoring or improving the use and satisfaction of this site, or in academic research to benefit the profession of dispute resolution.

How information is used

We may use information we collect about you to:

  • respond to you to provide customer service,
  • provide notice of changes to this privacy policy,
  • to offer specific products, features, information or other services that we think are likely to be useful for you,
  • to seek feedback and input on our website, software or other services.

You may opt out of receiving product information or requests for feedback using the email address shown below.

We may use information from you that has been anonymized and aggregated with other visitors’ information to:

  • improve the content and performance of this website,
  • better understand and respond to parties interested in the ADR Notable technology,
  • and in our marketing.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. processing a credit card purchase through a third-party processor.

How we manage and store information about you

We take precautions to protect information about you, but you recognize that no system can guarantee perfect data security.

When you submit personal information via the website, we use no less than industry standard methods to protect your information during transmission between us, and we use strong encryption to protect your information in offline storage.  We store your information using only a reputable, U.S.-based cloud storage provider whose systems and servers meet or exceed industry best practices for physical and data processing security.  Only employees who need the information to perform a specific job (for example, billing or providing you with customer service) are granted access to personally identifiable information.

We will keep your information so long as there is a customer relationship, or for no more than two years after there has been no communication with you, unless you request it to be deleted sooner.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  We use a third-party service provider used by many companies, Stripe, to accept and process your credit card. (See, for more information.) We do not process or store your credit card information.

What choices are available to you regarding the use of your information

We want to make sure you know what rights you have regarding the information we have about you.  Accordingly, you may:

  • Request access to any information we maintain about you that is personally identifiable. We may charge a reasonable fee for providing this service.
  • Request corrections to information that is inaccurate or incomplete.
  • Request that we delete all information we have about you that is personally identifiable.
  • Request that we not process or use your information in certain ways, or at all, where that is feasible.
  • Request that we transfer the information we have about you that is personally identifiable to you or another organization.

You may exercise any of these rights, or opt out of future communications from us, by contacting us at the email address provided below.

What tools we use on the website such as “cookies”

Like many services, we may use cookies, pixels, local storage, software development kits (“SDKs”) or other future technologies so that we can provide you and other customers with better service.  Below is a brief description of these tools.  To learn more, including how to manage cookies, visit

  • Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).
  • Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
  • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
  • SDKs are blocks of code provided by our partners that may be installed in our mobile applications. SDKs help us understand how you interact with our mobile applications and collect certain information about the device and network you use to access the application.

What we do with information received from cookies or other similar tools

We may use any of the tools described above, or similar future tools, along with data analytics services to help us understand how you and other visitors to our website navigate within it, which pages are visited, and whether there are problems in places so that we can improve the function of our site.  We do not allow third parties, other than parties involved in processing your data directly on our behalf, such as a credit card processor, to place their cookies or other tools on your computer while on our website.

Links to other websites

Our website contains links to other sites, such as to Stripe, our credit card processor. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Notice regarding licensing the ADR Notable software

To license our software, you must provide contact information (like name and business address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to grant and manage your license of our software. If we have trouble processing an order, we’ll use this information to contact you.  The use of our software is subject to additional license terms and conditions which are made available to you during registration to use our platform.

Changes to our privacy policies

We regularly review our privacy policy and practices to keep them current with evolving technology and industry practices.  We note changes on the home page of this website.  This privacy notice was last updated on January 27, 2020.

How to contact us

You may contact us with questions about this privacy policy or to exercise any rights described in it by sending an email with your question or request to: