From the Bench to the Dashboard: How a Texas Judge Streamlined Mediation with ADR Notable

After sixteen years on the bench, Judge Gil Jones thought he had seen every side of the justice system. But when he traded his robe for a mediator’s notebook, he discovered a new challenge — running a modern mediation practice without the right mediation case management software to match.

“I’m a process kind of guy,” he says, “but I needed a process that worked for me.”

The Problem: A Process Without Tools

Like many solo mediators, Judge Jones managed his practice with a patchwork of spreadsheets, emails, and paper notes. Intake forms lived in one folder, billing records in another, and case notes were scattered across devices. Even with his comfort around technology—his first law office was partially automated back in 1984—most systems weren’t designed for mediators.

“Before ADR Notable,” he explains, “I had to search around to figure out which case was most in trouble right now.” Running a busy practice without staff meant every lost minute mattered. He needed something purpose-built for mediation—organized, intuitive, and aligned with how mediators think.

The Solution: ADR Notable as the Practice Co-Pilot

Judge Jones first met ADR Notable’s team at a Texas mediation conference years ago. He was intrigued, but the software wasn’t yet ready for the workflow he envisioned. When he revisited the platform later, everything had changed.

“When you open that dashboard and see all your upcoming cases, documents, and deadlines in one place — it feels like flying a plane,” he says. “I’m the conductor of the orchestra.”

ADR Notable’s unified dashboard replaced his patchwork of tools with a single, seamless workspace. Secure document uploads, automated checklists, and built-in billing all worked together. And when he needed help, the support team delivered.

Judge Gil Jones during his conversation with the ADR Notable team — sharing how technology transformed his mediation workflow and efficiency.

“Sydney is the best support person I’ve ever worked with in 40 years of using software,” he says. “If you could clone her, you should.” The combination of thoughtful design and exceptional service turned him from a skeptic into a champion.

The Result: Time Saved, Clarity Gained, Clients Better Served

Today, Judge Jones manages a full caseload with no staff—and no chaos. ADR Notable keeps every part of his process organized and accessible. “It’s comprehensive,” he says. “Everything I need is right there: notes, checklists, invoices, signatures. It’s like a box where all the tools actually fit.”

“ADR Notable saves me time, lets me work smarter, and delivers a return far greater than I expected. That’s more than a person can ask for.”
– Judge Gil Jones

The platform doesn’t just save time; it lets him focus on people.
By removing administrative friction, ADR Notable enhances the professionalism and calm he brings to every mediation. “Mediators have an ethical duty to be competent with technology,” he says. “And with ADR Notable, I can honestly say I’m not just keeping up—I’m ahead.”

The Takeaway

For mediators who value clarity, organization, and ethical excellence, ADR Notable isn’t just software—it’s the structure that supports your best work. Whether you’re managing five cases or fifty, one dashboard can make the difference between staying busy and staying in control.

Ready to See It in Action?

• 👉 Book a personalized demo to see how ADR Notable can simplify your practice.
• 👉 Reach out to our team with any questions or setup needs.
• 👉 Subscribe for insights on ADR technology and workflow design.